Frequently Asked Questions
Everything you need to know about shopping with DOGHOUSE
What is the DOGHOUSE shipping policy?
We offer standard shipping on all domestic orders, typically arriving within 3-5 business days. Express shipping options are available at checkout if you need your new look sooner.
How do I ensure I pick the right size?
Our fashion pieces are designed with a modern fit. Please refer to the 'Size Guide' button on each product page for specific measurements and fit recommendations to ensure the perfect silhouette.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Exchanges are free of charge to ensure you get the perfect fit and style.
What payment methods do you accept?
DOGHOUSE accepts all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your garments sustainably sourced?
Quality and ethics are at our core. We partner with vetted manufacturers who prioritize sustainable materials and fair labor practices to ensure our fashion is as responsible as it is stylish.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey directly to your door.